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Use AI to help keep support articles updated

Related products:Knowledge & Help Center
  • February 7, 2025
  • 3 replies
  • 48 views

Use AI to keep support articles updated. We have 700+ articles and it’s really difficult to keep them updated (one person updates them). If there was a way to search for keywords in the article and then list the articles then be able to tell AI what to change and it can change it in all of them. Or at least help organize the articles to be updated. 

3 replies

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  • Active User
  • February 8, 2025

I know an AI tool for asset debug, you can search the asset/help center articles and it will return you the relevant articles. However, it cannot help you organize or change the articles. I am not sure if there is any AI tool can do that.


  • Author
  • New Participant
  • February 12, 2025

What AI tool is this? 

 


Forum|alt.badge.img+3
  • Active User
  • February 12, 2025

What AI tool is this? 

 

Hi, it is Aissist.io, here is a doc about the asset debugger: https://doc.aissist.io/tutorial/turn-assets-into-ai/domain-subdomain. You can add URL, Google docs as asset and use the debugger to search for information.