Use conversation tags and attributes for workflow kick-off | Community
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Use conversation tags and attributes for workflow kick-off

Related products:Core InboxWorkflowsWorkload Management (Conversation Assignment)
  • February 9, 2026
  • 0 replies
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I would like to be able to have a workflow trigger when certain conversation tags and attributes are applied. This would be a massive improvement to the way we manage conversation assignments and significantly improve efficiencies