Views: Option to see all messages NOT waiting on a reply | Community
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Views: Option to see all messages NOT waiting on a reply

Related products:Core Inbox
  • August 29, 2023
  • 2 replies
  • 18 views

Jake Spirek

Ability to create a view in the inbox that allows me to see all my messages that are not waiting on a reply from me.

I can currently create views for all items waiting on a reply for more than X minutes.

But I have a ton of tickets that are snoozed because I'm waiting for replies, and I want to quickly go through and re-snooze them.

2 replies

Jennifer K
Intercom Team
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  • Intercom Team
  • August 29, 2023
NewDiscussion ongoing

Jennifer K
Intercom Team
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  • Intercom Team
  • October 22, 2024
SubmittedArchived