Currently, webhooks for Help Center articles (such as article state changes, publishing, or new content creation) are not available in the Intercom platform.
It would be helpful to add webhook support for Help Center article events, so that external systems can automatically react to changes in Help Center content and keep data synchronized.
Specifically, webhooks for the following events would be valuable:
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Article created
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Article updated
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Article published/unpublished
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Article deleted
This feature would enable developers to build more automated and reliable integrations that depend on up-to-date Help Center content, improving workflows and reducing manual effort.
Is this functionality on the roadmap, or could it be considered in the future?