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Webhook when message is translated

Related products:Integrations, API & Custom Actions
  • February 25, 2026
  • 0 replies
  • 27 views

Andrii Fedyk
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Hello,

Currently, there is no way to receive message translations in real time. Each time an operator replies, integrations must retrieve the entire conversation via a REST API request. This approach is not scalable when handling a high volume of messages.

Providing a webhook that includes message translations would greatly simplify the integration and reduce unnecessary REST API calls.