When creating a new conversation, contextually assign the team/user | Community
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When creating a new conversation, contextually assign the team/user

Related products:Core Inbox
  • November 2, 2023
  • 1 reply
  • 21 views

Pat Barlow
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When I create a new conversation, it would be good if it could pre-assign it to the team and myself based on where I’m creating it from. E.g. If I’m on the Support team view, when I create a new convo, it should be assigned to me and Support by default

1 reply

Jennifer K
Intercom Team
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  • Intercom Team
  • February 2, 2024
NewNot planned yet