I did a couple of mistakes where I had to archive a subscription type because we have done some changes to the types we have. Even if they are archived, they still appear in the dropdown selection for segmentation and email subscription selection when creating a new email. Why is it not possible to delete them if they never been used?
Archived
Why is it not possible to delete email subscriptions?
+4- Intercom Team
Hey
Larissa here from Intercom Support. Thanks for reaching out!
I completely understand how useful it would be for you to have the ability of deleting a Subscription type.
This hasn't been implemented just yet, but I’d be glad to flag this as a feature request for you. ✅
We take input from our customers with great consideration when creating new features and refining our current solutions, so we appreciate your feedback.
Enjoy your day!
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