Summary: I would like a tester feature added to workflows, to test how/when certain rules will trigger. Similar to the code testing for integrations
Context: I spend a good amount of time building workflows. And one of the bug bares is creating a number of rules of how, when and who this workflow apply to, only for these not to work in unique use cases.
Problem: Currently, to know exactly how the rules (e.g. audience rules) work is mostly trial and error, especially when multiple attributes are needed. Through experience, I do avoid the majority of issues, and with the help from Intercom’s Fin and support team I can troubleshoot issues. But this takes a lot of time, and for things to go wrong, for this to happen.
Suggestion: When creating rules e.g. for audience, branches etc. there should be a testing box. Similar to the Preview option, and the “Test response” are when creating new integrations/data connectors. Where you can provide a scenario or user profile to confirm whether the rules will trigger or not.