Doing this will allow you to see what messages in your queue you’d like to select to receive the bulk message. Sometimes you want to follow up with multiple in your inbox and you’re not able to unless you first look at all of the messages, see who needs to be followed up with and then memorize which conversations those were so that you can then go through and bulk select them.
Submitted
Would love to be able to see the content of each individual conversations as you are bulk selecting them.
+3- Intercom Team
Hi
Thank you for this suggestion, as input from our customers is really important when ideating new features and refining current solutions. 🙏
Whenever we do release new features, we'll announce them on the Product Changes page, so I'd recommend keeping an eye here. That being said, I'll let the team know again that you'd really like this feature! 💡
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