When we convert conversations to a ticket and the support rep needs to fill out some additional details it’s hard to see what the ticket fields are asking for. Is it possible to show the entire text and wrap the text if necessary? Truncating the text makes it difficult to know what the question is.
+3Hi
This is not possible at the moment but you can hover over the questions to see the full questions.
I’ll let our product team know this is a feature you’re eager for and keep my fingers crossed for you though 🤞
Whenever we do release new features, we announce them on the Product Changes page, so I would recommend keeping an eye there.
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