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Redirects and Canonicals help, SEO Site audit

  • January 6, 2024
  • 3 replies
  • 171 views
N

I conducted a site audit of my Help Centre and it returned a lot of redirects and 403s. The 403s I was able to fix. But the redirects and canonicals, I don’t know how to fix.

Any help is appreciated. 

Best answer by aykut.aydin

Hey @Nat Ng 

 

Thanks for the message you posted here. Our team will need additional information from you to investigate this. So I have escalated this with the Support Engineering team as a conversation. You will receive a reply from them in there as soon as possible. 👍🏻

    Nur Nahid

    3 replies

    aykut.aydin
    Employee
    Forum|alt.badge.img+4
    • aykut.aydinEmployee
    • Customer Support Engineer
    • Answer
    • January 11, 2024

    Hey @Nat Ng 

     

    Thanks for the message you posted here. Our team will need additional information from you to investigate this. So I have escalated this with the Support Engineering team as a conversation. You will receive a reply from them in there as soon as possible. 👍🏻

    Ayk | Support Engineer at Intercom
    K
    • kanewilliamson
    • New Participant
    • September 17, 2024

    To fix redirects and canonicals after your SEO site audit, start by reviewing the redirect chains and loops in your Help Centre. Ensure that each redirect points to the correct final destination and avoid unnecessary multiple redirects. For canonicals, check that each page has a proper canonical tag directing search engines to the preferred version of the page. I was facing the same issue with my website apne tv and I did the same practice. My issue got resolved. 

    W
    Forum|alt.badge.img
    • woyewo
    • New Participant
    • July 18, 2025

    To fix redirects and canonicals after your SEO experts site audit, start by reviewing the redirect chains and loops in your Help Centre. Ensure that each redirect points to the correct final destination and avoid unnecessary multiple redirects. For canonicals, check that each page has a proper canonical tag directing search engines to the preferred version of the page. I was facing the same issue with my website apne tv and I did the same practice. My issue got resolved. 

    For the redirects, try to eliminate unnecessary or chained redirects by updating internal links to point directly to the final URL. For canonicals, make sure each page has the correct canonical tag pointing to the main version of the content to avoid duplicate indexing issues. Tools like Screaming Frog or SEO plugins can help you manage both effectively.

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