Android SDK crashing on React Native app when using react-native-picker

Question

Hi,We upgraded the Intercom SDK on react-native to 5.1.1, however we found a very strange crash. On a screen we use https://github.com/react-native-picker/picker and when the picker is opened on Android the app will crash. We found that the Intercom upgrade from 4.0.1 to 5.1.1 was the culprit. I presume it’s something to do with the underlying Android SDK which was updated. Below is the stack trace from Sentry java.lang.ClassNotFoundException: androidx.appcompat.widget.e0$a at androidx.appcompat.widget.e0.setSelector(DropDownListView.java:1) at android.widget.AbsListView.(AbsListView.java:899) at android.widget.ListView.(ListView.java:231) at android.widget.ListView.(ListView.java:227) at androidx.appcompat.widget.e0.(DropDownListView.java:1) at androidx.appcompat.widget.i0.s at androidx.appcompat.widget.i0.q(ListPopupWindow.java:4) at androidx.appcompat.widget.i0.a(ListPopupWindow.java:1) at androidx.appcompat.widget.w$e.l(AppCompatSpinner.java:4) at androidx.appcompat.widget.w.b at androidx.appcompat.widget.w.performClick(AppCompatSpinner.java:3) at com.reactnativecommunity.picker.h.performClick(ReactPicker.java:4) at android.view.View.performClickInternal(View.java:7418) at android.view.View.access$3700(View.java:835) at android.view.View$PerformClick.run(View.java:28681) at android.os.Handler.handleCallback(Handler.java:938) at android.os.Handler.dispatchMessage(Handler.java:99) at android.os.Looper.loopOnce(Looper.java:201) at android.os.Looper.loop(Looper.java:288) at android.app.ActivityThread.main(ActivityThread.java:7894) at java.lang.reflect.Method.invoke(Method.java) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:548) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1009)java.lang.NoClassDefFoundError: Failed resolution of: Landroidx/appcompat/widget/e0$a; at androidx.appcompat.widget.e0.setSelector(DropDownListView.java:1) at android.widget.AbsListView.(AbsListView.java:899) at android.widget.ListView.(ListView.java:231) at android.widget.ListView.(ListView.java:227) at androidx.appcompat.widget.e0.(DropDownListView.java:1) at androidx.appcompat.widget.i0.s at androidx.appcompat.widget.i0.q(ListPopupWindow.java:4) at androidx.appcompat.widget.i0.a(ListPopupWindow.java:1) at androidx.appcompat.widget.w$e.l(AppCompatSpinner.java:4) at androidx.appcompat.widget.w.b at androidx.appcompat.widget.w.performClick(AppCompatSpinner.java:3) at com.reactnativecommunity.picker.h.performClick(ReactPicker.java:4) at android.view.View.performClickInternal(View.java:7418) at android.view.View.access$3700(View.java:835) at android.view.View$PerformClick.run(View.java:28681) at android.os.Handler.handleCallback(Handler.java:938) at android.os.Handler.dispatchMessage(Handler.java:99) at android.os.Looper.loopOnce(Looper.java:201) at android.os.Looper.loop(Looper.java:288) at android.app.ActivityThread.main(ActivityThread.java:7894) at java.lang.reflect.Method.invoke(Method.java) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:548) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1009)

Racheal · Accepted Answer

Hey @Tech TeamRacheal from the support engineer team here👋It looks like my teammate Ayk is helping you out with this. You’re in great hands!

Tech Team · Answer

@Rachealthanks for the reply, will he be replying here?

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