iOS sdk crash on ios 14.6

  • 19 March 2024
  • 1 reply

When I integrate intercom sdk 15.0.1 or higher, my application will crash immediately upon launch without calling any command from intercom.
From SDK version 15.0.0 and earlier, the problem does not occur.
Crash log image as attached file.
Hope everybody help please



Best answer by Jacob Cox 24 March 2024, 18:01

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Userlevel 4
Badge +5

Hey there @tientien255 !

Have you attempted installing SDK version 16.6.1  ? It looks like a similar issue was fixed in that update.

If you are still seeing an issue after performing that update then you’ll want to reach out to our support team via your workspace Messenger or at and they will dig into the issue with you further!