RTL Support in outbound Emails

Question

Is there any plan to support RTL in outbound Email templates (and outbound emails in general)?I tried using the RTL tag in HTML but it does not apply/save.

Eden · Accepted Answer

Hi @Maya Lieber👋 Eden from the support engineer team here.You should be able tocreate a custom HTML message or have a template in place that has RTL formattingin place. You would need to implement a workaround by adding RTL into the custom template and replace the following in the opening body and HTML tags in the code:=>=>You can alsoadd the following towards the end of your styles:/* Over-ride for RTL */.right-to-left .intercom-align-right{ text-align: left !important;}.right-to-left .intercom-align-left{ text-align: right !important;}.right-to-left .intercom-align-left { text-align:right !important;}.right-to-left li { text-align:right !important; direction: rtl;}.right-to-left .intercom-align-left img,.right-to-left .intercom-align-left .intercom-h2b-button { margin-left: 0 !important;}With this custom template, when editing an email the RTL stylingdoesn't appear, but when previewing the email, the styling is rendered.Having a default way to have RTL styling is a great feature request and feedback for the product team though! I can see how support for this would be really helpful.

Maya Lieber · Answer

Hi Eden!Oh it worked now, thanks so much!!I did try formatting the HTML but I guess I was missing something.Thanks again,Maya

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