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Fin & AI Expert Program – Join Now

  • July 10, 2025
  • 1 reply
  • 2103 views
Fin & AI Expert Program Launch – Join Now
Dianah Tripac
Intercom Team
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🚀 Introducing the Fin Expert Program

 

Calling all Fin Consultants, Service Partners, and passionate Fin users with deep knowledge of Fin and Helpdesk.  If you’re passionate about Fin, innovation, AI and automation, now’s your moment to shine.

Share your expertise, grow your network, connect with Fin customers & the Fin team, learn from industry leaders — and be recognised as a Fin Expert.

 

Program Rewards:

 

Your Fin Expert Journey 
Progress through each rank to unlock the highest level
 



💡 Innovator
 

Innovators kickstart their journey in the community. Here’s what you get:​​​​

  • Access to the Beta Group for early access to product betas

  • Exclusive access to the Fin Referral User Group

  • Featured Innovator badge on your profile to showcase your status​​

  • Share at least 1 Tip on using Fin

To qualify: 100 points, 5 answers, 10 replies
 


 

🚀 Super User 
 

Super Users lead discussions and support peers. Here’s what you get:​​​​​

  • All benefits of the Innovator level

  • Invitation to be featured in the Community Spotlight

To qualify: 1000 points, 25 answers, 50 replies
 


 

🥇 Expert User 

 

Expert Users are our community's go-to authorities. Perks for this level include:​​​​​​

  • Exclusive branded swag
  • Fin Community Expert Certificate
  • Priority access to betas and product roadmap
  • Invitations to speak at Fin Community Events and beyond
  • Shape the future of Fin through Fin Voice of Expert
     

To qualify: 3000 points, 50 answers, and 100 replies
Share at least one User Tip in the Tips from Expert Users

 


 

🎖️ Top Expert 

 

Top Experts are the pinnacle of our community, unlocking exclusive benefits:​​​​​

To qualify: 6000 points, 100 answers, and 200 replies
Successfully pass the Certified Fin Expert exam

 


Note: To enhance user experience, some criteria might be subject to change.
Fin may withhold rewards in cases of suspicious activity.

 


 

🚀 Ready to get started?

  1. Submit your application to express your interest in joining the program.
    Interested in a 1:1 meeting with the Fin Community Lead? DM ​@Dianah Tripac  
     
  2. Start your journey: Answer product Q&A  to earn answers, engage in community conversations to earn replies and collect points with every contribution.
     
  3. Track your progress: Fin Community → Profile icon (top right) → My Profile to view your points,answers and replies.

 



📩 Have questions? Drop them in the comments below.

Let’s shape the future of Fin & AI — together! 

 

1 reply

Conor
Super User ✨
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  • Super User ✨
  • July 31, 2025

@Dianah Tripac Working fine now, thanks Dianah!