It’s official! Intercom Certification is live 🎉

You may remember we soft launched certification a little while ago with our exam for Support Managers (Design and implement a conversational framework for Support teams). We’ve taken your feedback on board and we’re so excited to be back with our newest exam for Support agents, Deliver a world-class customer support experience.

Certification gives you the opportunity to put your Intercom skills to the test to prove that you’re a master of providing support using Intercom. By passing the exam, you receive your very own Intercom Certified certificate in an online wallet that you can access whenever you want, share online or add to over time. Here’s one of mine!

We can’t wait to celebrate your newest achievement with you so please tag us on social. We’ve got GIFs ready to go! 🙌