Big news: Manage change with Releases is now live on Fin Academy!
Built for the customers you work with at scale: the ones who have Fin live and keep tweaking it, but don't have anyone holding their hand through each change.
It's a short standalone lesson (~10 mins) that gives a self-serve process for bundling changes into a Release, testing with Evals, and rolling out with a phased rollout or A/B test, plus how to roll back if something goes wrong.
Who is this for:
- Customers with beta access who are nervous about "breaking" Fin when they update content, guidance or procedures
- Customers asking how to measure whether a change actually improved resolution rate
- Customers without beta access can request it via the form linked in the lesson