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Manage your WhatsApp conversations in Intercom 📱

 

Now you can link a new or existing WhatsApp for Business account with your Intercom workspace!

 

Using our new integration, you can:

  • Receive and reply to conversations from the Inbox
  • Continue conversations started in the Messenger on WhatsApp 
  • Set reply expectations and send CSAT automatically 
  • Set up rules for WhatsApp conversations 
  • Report on WhatsApp conversations 

 

Plus lots more! You can read more about how to install our WhatsApp integration here.

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