Message templates, a proven framework, and top strategies to transform your support – get the guide | Community
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Message templates, a proven framework, and top strategies to transform your support – get the guide

  • March 9, 2021
  • 1 reply
  • 29 views

Message templates, a proven framework, and top strategies to transform your support – get the guide 🙌

 

Our latest guide, “The Ultimate Guide to Conversational Support” helps you unleash the power of messenger-based support to achieve personal, efficient support, at scale.

 

Ultimate Guide to Conversational Support cover 

You’ll get: 

 

  • A proven framework for automatically resolving simple queries, freeing you up for complex ones 
  • Chatbot and proactive message templates for providing fast, personal support 
  • Strategies from customer-centric companies, like Slack, Zapier, Wootric, and more

 

Download it here, and let us know: how are you striking that seemingly elusive balance between keeping your team efficient and your CSAT high? 

1 reply

Eric Fitz
Employee
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  • Employee
  • March 9, 2021

@louise t​ this is what I mentioned earlier! It's our ultimate guide on how to deliver and measure conversational support effectively. It's full of testimonials and advice from other online companies, too. I hope you find it useful!