You may not know this, but at Intercom, we love feedback! You asked for an Academy course that looks at the basics of the platform and we listened.


You may not know this, but at Intercom, we love feedback! You asked for an Academy course that looks at the basics of the platform and we listened. Today we’re launching our newest course, Set up Intercom for your business. ✨Expand the post for a fun fact! ✨

 

Getting started with Intercom_Twitter 

✨ Fun fact! To build this course, we spent time looking through the types of questions asked here in the community (so thank you!), in conversations started by new customers and in feedback that we collect in Academy.

 

Here are some things to know about the course:

⏰ Time to complete: 40 mins start to finish (but feel free to take specific lessons that are relevant to you now)

 

🧑‍🎓 Learning outcomes:

  • Installing the right Messenger for your business and troubleshooting tips should you need them.
  • How to customize your workspace for maximum efficiency.
  • What you need to know about the Inbox and our outbound channels.

 

We think this is a great introduction to Intercom and we hope you do too! As always, we’d love to know what you think 😊

 

Watch a trailer and take the course here!

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