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I’m trying to add Intercom Fin to our Zendesk Help Center and need some help with the JavaScript code they provide. Specifically, I’m not sure what I need to do to edit the snippet provided and replace the example variables (highlighted in red) in the window.intercomSettings object with our own variables for user data. Our Zendesk Help Center does not require users to sign in, so I’m not sure what to replace the variables with.Any help would be much appreciated!
Hello, we have different pages / platform that provide information about different topics, and i would like to know if it’s possible to provide a preset context to Fin depending on where the user ask the question from ? It could be done by combining Fin with custom bot, but i don’t see any way to provide to Fin some context … is there a way to do so ? Thanks
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