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Answered

Access what's being written in the composer for a custom action

  • October 9, 2024
  • 1 reply
  • 15 views

Hello,

I have a custom action that should take as input the the text which is currently in the composer but not yet sent (neither as a note nor as a public message).

Is it possible? either via attributes or Rest API.

 

 

Best answer by mateusz.leszkiewicz

Hi @Assistenza payroll, It’s Mat from the Support Engineering Team 😀

Unfortunately it is not possible at the moment. The input must be stored as an attribute for custom action to use it.

It might be a good idea for a Feature Request.

You can check if this feature has been recorded already on our Product Wishlist in our Community?
You can search and upvote existing requests or create new requests 🙌
Check out the quick guide on how the Product Wishlist works here.

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1 reply

mateusz.leszkiewicz
Intercom Team
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Hi @Assistenza payroll, It’s Mat from the Support Engineering Team 😀

Unfortunately it is not possible at the moment. The input must be stored as an attribute for custom action to use it.

It might be a good idea for a Feature Request.

You can check if this feature has been recorded already on our Product Wishlist in our Community?
You can search and upvote existing requests or create new requests 🙌
Check out the quick guide on how the Product Wishlist works here.


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