Skip to main content

Background: We are building an integration with Intercom for our Application suite. We want the O-Auth flow in Intercom enabled for our users. As we understand it, this would require us to go through the App Review process from Intercom. 

 

Questions: 

1. Can we change the oAuth URL before/after review?

2. Can we change the webhook before/after review?

3. We want the installation of our Intercom plugin only via our web app itself, how long can we have the app approved but unlisted on Intercom?

4. Does Intercom need access to our webhook code to test, given that there is nothing else on our Intercom app?

 

Hey @unmukt​ Racheal from the Support Engineer team here 👋

 

Good news! If you are planning on keeping that app private then no need to submit for review. The only reason you would need to submit for review is if you wanted your app to be able to be installed in other workspaces. If you do submit your app (to make it public) you will need to have a OAuth redirect URL in place and a webhook URL if applicable, but you can change those later if need be.

Thank you - this has been resolved

Reply


Terms & ConditionsCookie settings