I have an which gets customer conversations and displays them in a Whatsapp-esque UI.
The problem is that in order to do this, I have to:
- Hit an endpoint that will get the contact information using their email
- Hit an endpoint using their contact id to create a conversation
- If this conversation creation is successful, hit the endpoint to fetch the conversation to display the latest message to the user.
This seems very inefficient at present. Is there a better way to use the API?
Thanks
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Hey there
Paul here from Intercom Support!
Thank you for your patience here . Let me raise this with our Support Team to see if there is anything we can offer here!
Hey Paul, thanks so much! Looking forward to hearing back on this.
Reply
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