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Hi everyone,

I’m Darshan Hiranandani, I’ve been using the Intercom interface to create notes, and I noticed that I can tag teammates in those notes. However, I’m wondering if it’s possible to do the same when creating notes through the Intercom API.

Has anyone had experience with this or know if tagging users is supported when creating notes via the API? Any insights or guidance would be really helpful!

Thanks in advance!

Regards

Darshan Hiranandani

Hey ​@darshanhiranandani, Shaq here from Support Engineering! 😀

Something like this should work for you. Here is the API guide
 

curl 'https://api.intercom.io/conversations/25425457547/reply' \-X POST \-H 'Authorization: Bearer token' \-H 'Accept: application/json' \-H 'Content-Type: application/json' -d '{ "admin_id": "3710361", "body": "  This is a test Hogne Vevle   ", "type": "admin", "message_type": "note" }'

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