Hi guys,
As far as I know, currently there is no option for sending Whatsapp templates via REST API (correct me if I’m wrong). Whatsapp don’t allow sending messages via their API directly if the number is already connected to your system. That leave us without options in order to have only 1 single point of contact number for receiving user’s questions and being able to automate templates for our users. Other competitors (like Messagebird) already allow to send whatsapp templates via their API.
So the question is, is there any plan to allow this in your API? Is there any ETA? This feature is quite important and if there is no plan to implement it would make customers contemplate switching providers.
Thanks in advance.