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Answered

Getting User Not Found when reading conversations


I am getting user not found while trying to get all conversations.

Trying to execute it through Postman and passing authorization bearer as well.

 

URL - https://api.intercom.io/conversations

'Authorization': 'Bearer <ACCESS_TOKEN>

'Content-Type': 'application/json',

 

Postman response -

{
    "type": "error.list",
    "request_id": "003rmrddranpjr8ds4lg",
    "errors": [
        {
            "code": "not_found",
            "message": "User Not Found"
        }
    ]
}

Best answer by Jacques Reynolds

Hi ​@Milind Dixit 👋 Jacques here from Support Engineering.

I see you got this issue resolved on your end which is great news!

The issue was likely due to passing incorrect parameters for the User, causing the issue of them not being found.

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2 replies

  • Author
  • New Participant
  • 1 reply
  • January 6, 2025

Issue is resolved - found issue at my end only. 


Jacques Reynolds
Intercom Team
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Hi ​@Milind Dixit 👋 Jacques here from Support Engineering.

I see you got this issue resolved on your end which is great news!

The issue was likely due to passing incorrect parameters for the User, causing the issue of them not being found.


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