Did Intercom experience issues with its Slack integration? | Community
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Answered

Did Intercom experience issues with its Slack integration?

  • April 6, 2022
  • 2 replies
  • 88 views

Is anyone else having a problem with their Slack integration not working today? The messages from our customers comes thru the Slack app, but we cannot answer the question from within Slack. It will not allow us to respond in the Slack Channel

Best answer by Christal

I finally got in contact with Intercom tech support, and they verified there was an issue that day, but their engineers identified the problem and fixed it! Thanks for responding back!!​

2 replies

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  • Employee
  • 250 replies
  • April 12, 2022

Hey @christal​ 👋

 

I didn't hear of any reports of this, are you still facing issues? Was there any console errors?


  • Author
  • New Participant
  • 3 replies
  • Answer
  • April 12, 2022

I finally got in contact with Intercom tech support, and they verified there was an issue that day, but their engineers identified the problem and fixed it! Thanks for responding back!!​