How do I automatically create a lead in Salesforce? | Community
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How do I automatically create a lead in Salesforce?

  • February 2, 2022
  • 1 reply
  • 329 views

We have an after hours bot. I'd like to automatically create a lead record in Salesforce. Anyone know if this is possible?

Best answer by Aparna

Hey @user2263​ !

There are 2 ways that SFDC leads can be created automatically:

  1. Through operator using the lead qualification skill
  2. Through task creation - if the lead isn’t present we create one in SFDC

Here is a link to our docs

 

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  • AparnaEmployee
  • Employee
  • Answer
  • February 9, 2022

Hey @user2263​ !

There are 2 ways that SFDC leads can be created automatically:

  1. Through operator using the lead qualification skill
  2. Through task creation - if the lead isn’t present we create one in SFDC

Here is a link to our docs

 

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