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How to connect eBay/Amazon?

  • March 26, 2025
  • 1 reply
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I know there is no native integration to use intercom to respond to Amazon or eBay messages, but is there any third party addon that enables this?

Best answer by Nathan Sudds

​@Nick Goodwin I'm not aware of one but there may be some tools that can give you some of what's needed if you can share more about your goals maybe that will bring some more useful ideas

 

I see that Zapier has an option to trigger based on new orders from the Amazon seller account and this could be used to connect to Intercom. 

https://zapier.com/apps/amazon-seller-central/integrations/intercom

 

Also there's another conversation here about this topic:

https://community.intercom.com/conversations-9/use-intercom-for-amazon-seller-ebay-customer-service-4816?tid=4816&fid=9

 

 

 

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Nathan Sudds
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​@Nick Goodwin I'm not aware of one but there may be some tools that can give you some of what's needed if you can share more about your goals maybe that will bring some more useful ideas

 

I see that Zapier has an option to trigger based on new orders from the Amazon seller account and this could be used to connect to Intercom. 

https://zapier.com/apps/amazon-seller-central/integrations/intercom

 

Also there's another conversation here about this topic:

https://community.intercom.com/conversations-9/use-intercom-for-amazon-seller-ebay-customer-service-4816?tid=4816&fid=9

 

 

 

Nathan Sudds, Intercom Consultant | activelabs.ca | Book a free call: cal.com/nathansudds/intercom

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