I vaguely remember an Intercom connector being available for Microsoft Teams, but this no longer seems to be case. Has this been removed?
The connector allowed us to receive Teams notifications whenever a new conversation was started on Intercom.
The alternative approach would be to use a Webhook, but Intercom’s webhook payload seemingly does not conform to Microsoft’s expectations: https://learn.microsoft.com/en-us/microsoftteams/platform/task-modules-and-cards/cards/cards-reference#connector-card-for-microsoft-365-groups
Is my view of this correct?
Best answer by EdenView original