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Hi. 

Creating a new topic as the existing ones about this are quite old.

I’m new to Intercom (used HubSpot before). My customer support team used to receive all messages on MS Teams. I see that Intercom doesn’t have an out-of-the box integration with Teams. Is there any 3rd party solution for this or has anyone achieved this in a relatively simple way?

Thanks!

Hi Mateo,
You can set up a webhook to replicate this function. 
Basically a webhook setup allow your customer support team to receive messages on MS Teams by integrating them through custom configurations without needing third-party tools

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