Hi.
Creating a new topic as the existing ones about this are quite old.
I’m new to Intercom (used HubSpot before). My customer support team used to receive all messages on MS Teams. I see that Intercom doesn’t have an out-of-the box integration with Teams. Is there any 3rd party solution for this or has anyone achieved this in a relatively simple way?
Thanks!
Hi Mateo,
You can set up a webhook to replicate this function.
Basically a webhook setup allow your customer support team to receive messages on MS Teams by integrating them through custom configurations without needing third-party tools
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