Currently experiencing a sync issue where new Intercom companies are not syncing with their Salesforce Accounts. Existing companies are not affected and are syncing fine; also no Sync Errors in the Salesforce app integration. Has anyone else experienced this before?
New Intercom Companies not syncing with Salesforce Accounts
- Community Manager
- 129 replies
-
31 July 2024
- Answer
Hi
It sounds like you are seeing an issue Syncing data between Salesforce accounts and Intercom companies, is that correct?
As this may require further investigation could you write in to us via the Messenger with the following information.
The URL of a Company in Intercom that wan’t synced correctly to Salesforce?
You can grab the Company URL from your browser bar when viewing the Company's profile in Intercom 👇
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