Posting customer feedback onto a Slack channel

I have tried to find the answer to no avail, and haven’t quite figured out how to get this done with Zapier. 

I’d like to have a way to post specific customer feedback onto a Slack channel. I tried the workflow by making a tag that triggers the message being posted to Slack, but I’d also want to have some more information (i.e. customer email or another identificator). I then went to Zapier to see if I could get a better quality message from there, but was not able to figure it out. 

Is there anyone who has experience sharing specific customer messages onto Slack with some customer information? Thanks in advance!