Hello guys,

I read a little bit trough the community and the weird thing is how many cases their are about outbounding messages in whatsapp.

And i think i speak for a lot of people here and thats just a shame for such a good developed platform not be able to send a whatsapp message to the customer. And even if i wanted to start a conversation from the dashboard i could not even send a message like: Hey “Customer name”, Because variables are not supported……. And don’t let me start about that whatsapp is a PAID add-On.

And then i tought maybe it’s just the UI that does not support it. And i looked at the developpers page to send a message trough API.  And it’s not available even their, how much work would it be just to add a option to send it trough whatsapp programatically WITH variables.
You already have the API?
You could already send a outbound Whatsapp message trough the dashboard?

And now i am just stuck, because i cannot connect two partners to my whatsapp account. I cannot recieve messages trough intercom and send them trough something else….. (Not that, that would be the easiest thing)

A platform thats far less developed has even these basic features build in.
I would say if your whatsapp add-On is nearly fully completed, i am sorry, not even completed for 50% then don’t ask any money for it.

Any one any idea how i could initiate messages to my leads or customer??