Hey @autumn - you can use the hash key ( # ) to add anchor tags to Help Center articles URLs.
For example: https://www.intercom.com/help/en/articles/167-install-intercom-on-your-website-and-chat-with-logged-out-visitors#install-the-javascript-code./p>
Sub-headers within your Article body can be used as anchors in this way.
So I'm looking to create a table of contents for an article. For example the structure will be similar to this:
What you'll learn:
- Thing 1
- Thing 2
- Thing 3
Each of the bulleted "things" should pop down to that section in the article. Each section will have a sub-header title. So, how would I link the bulleted text to go to that section in the article? Would it be #Thing-1 or #Thing1?
In that case, it'd be # Thing-1.
Use hyphens in your anchor link to denote spaces between words!
Just figured this out, thanks!
Glad to hear it! Just for my own information, was the solution I provided the correct one? Or did you need to do anything different?
Yep, you were correct. Your solution worked like a charm.
Delighted to hear it! 🙌 That's a good one to share in @Tips, Tricks, and Workarounds - even if you had an example article to share with other Connectors?
Hey @autumn, some great news - we've shipped this as an official feature of Articles! You can read more about it here.
This is so great! Thanks for sharing, @eric f11. This will be very helpful for longer articles we have.
Reply
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.