Answered

Does Intercom send invoices as PDFs?

  • 26 October 2020
  • 2 replies
  • 15 views
B

Your invoice notification emails are not useful if we are trying to get our finance system to process them automatically.

 

Please allow invoices, not notifications, to be sent out automatically.

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Best answer by Eric Fitz 30 October 2020, 17:13

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2 replies

L

Hey @bulent​ 👋

 

Unfortunately the system does not support emailing Invoices at the moment. I have seen this requested before so I will happily give this a bump for you with the product team. You can log in and download them in the meantime under Settings > Billing > Invoice History.

 

Hope this helps 🙂

Eric Fitz
Userlevel 1

Hi @bulent​ - I've got some great news. We've shipped a new feature this week, so invoices will now be sent as PDFs, attached to your invoice notifications!

 

You can enable this from your Billing settings - just click Edit company name or Edit billing email and tick the option, "Attach PDF of invoice to the notification email".

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