Does Intercom send invoices as PDFs?

  • 26 October 2020
  • 2 replies

Your invoice notification emails are not useful if we are trying to get our finance system to process them automatically.


Please allow invoices, not notifications, to be sent out automatically.


Best answer by Eric Fitz 30 October 2020, 17:13

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2 replies

Hey @bulent​ 👋


Unfortunately the system does not support emailing Invoices at the moment. I have seen this requested before so I will happily give this a bump for you with the product team. You can log in and download them in the meantime under Settings > Billing > Invoice History.


Hope this helps 🙂

Userlevel 1

Hi @bulent​ - I've got some great news. We've shipped a new feature this week, so invoices will now be sent as PDFs, attached to your invoice notifications!


You can enable this from your Billing settings - just click Edit company name or Edit billing email and tick the option, "Attach PDF of invoice to the notification email".