Hey there,
we’re trying to redirect from our old helpdesk URL to the new site on intercom. The slug did contacint an “ü”.
We have redirection from:
https://help.oursite.com/de/grün
https://help.oursite.com/de/gr%C3%BCn
To an article on intercom.
Redirection (published and everything set correctly) seems not working, it just redirects to oursite.com/de
I would have expected a 404 if something is wrong, like when calling help.oursite.com/de/does-not-exist
Whats wrong here?
BR
Christian
Seems like every URL containing umlauts just redirect to home.
help.oursite.com/de/does-not-exist-öäü → 302 to home
help.oursite.com/de/does-not-exist → 404
Could you fix that please asap?We have many old URLs with umlauts which need to get redirected correctly
Hi 
Thanks for flagging this with us, this issue has been escalated to the Product team responsible. I’ve also created a Conversation in relation to this so we can let you know of updates on this issue as soon as they come through. Thanks!
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