Hello everyone! Had been a little confused while creating articles and collections for my students. We've got 2 collections like "Methodology helper" and "Assessments", where I want to put the same articles about the process and meaning of assessments. But as I see it, Intercom doesn't allow adding one article to more than one section. And the possible solution of creating two of the same articles just to put them in different collections looks kind of strange to me, as we can't get the right statistics of the use of this material. Does anyone know any ways to fix it? Thank you in advance!

Hey @valeriia, as you're correctly pointed out, it's only possible to add an article to one collection. The only workaround available to you here would be to duplicate the article and add each duplicate to each collection, but that's not an ideal solution in your use case, as you've highlighted.I'm happy to add your feedback here to our @Product Wishlistgroup.

Hi, still no update on this? Could really use the feature to add an article to more collections.Thanks

How can I add an article to several collections?

How can I add an article to several collections? | Community

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