Is it possible to get a notification when a team member puts a note in your conversation with a customer? For example, if a new note appears in my conversation with a customer which is not written by me, a notification pops up in my inbox.
Question
Is it possible to get a notification when a team member puts a note in your conversation with a customer?
Reply
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.