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Multi-brand support with dedicated Custom Domains for the Help Center

  • December 11, 2020
  • 2 replies
  • 193 views

We are a service selling our product white-label. Therefore our product portal can offer custom URLs to our partners. If we could do the same for the Help Center, that would be a game changer for us!

Best answer by Roy

Hello @bryan c11​ , I agree, Intercom multi-branded solution definitely needs improvement, That's why you should post about this to @Product Wishlist​ Group. In the meantime, you can use "Retrieve article API" and display support articles to any webpage.

This solution provides your partner's ability to insert articles that you already built to their web-site. Once you update the article, this information will be also updated to your partner's web-page. More information on that can be found here.

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Forum|alt.badge.img+5
  • Expert User
  • 1152 replies
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  • December 11, 2020

Hello @bryan c11​ , I agree, Intercom multi-branded solution definitely needs improvement, That's why you should post about this to @Product Wishlist​ Group. In the meantime, you can use "Retrieve article API" and display support articles to any webpage.

This solution provides your partner's ability to insert articles that you already built to their web-site. Once you update the article, this information will be also updated to your partner's web-page. More information on that can be found here.


Forum|alt.badge.img+1

+1, this is needed


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