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new article notifications

  • 13 October 2023
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Is there a way to send a message to Slack when a new article is published? 

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Best answer by Racheal 17 October 2023, 01:34

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Hey @Lauren Rosenfeld Racheal from the support engineer team here👋 

 

At the moment, Intercom does not have a web hook trigger for an newly published Article, so it is not possible to trigger any sort of event.  But I have heard similar feature requests in the past, I’d be happy to +1 that on your behalf!

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What action would this trigger on your end if you got an alert?

The reason I ask, is that we track this in Docs Fresh, and could easily alert on it if it was useful. 

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