Hey @Nat Ng 

Thanks for the message you posted here. Our team will need additional information from you to investigate this. So I have escalated this with the Support Engineering team as a conversation. You will receive a reply from them in there as soon as possible.

To fix redirects and canonicals after your SEO site audit, start by reviewing the redirect chains and loops in your Help Centre. Ensure that each redirect points to the correct final destination and avoid unnecessary multiple redirects. For canonicals, check that each page has a proper canonical tag directing search engines to the preferred version of the page. I was facing the same issue with my website apne tv and I did the same practice. My issue got resolved.