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Answered

Can't archive attribute under companies

  • October 18, 2024
  • 1 reply
  • 15 views
W

When I try to archive an attribute, a modal pops up saying, “Checking for dependent segments and messages...” and has a spinner and a Cancel button.  But it never does anything, it stays hung there.

Best answer by bernice

Hey @Webconnex Engineering, thanks for reaching out 👋 Given the nature of this query and that we’ll likely need some further details here, I’m going to pass this over to the support team to take further action on this issue for you. We’ll be in touch via the Messenger 💬

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    bernice
    Intercom Team
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    • berniceIntercom Team
    • Intercom Team
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    • Answer
    • October 21, 2024

    Hey @Webconnex Engineering, thanks for reaching out 👋 Given the nature of this query and that we’ll likely need some further details here, I’m going to pass this over to the support team to take further action on this issue for you. We’ll be in touch via the Messenger 💬

    B | Technical Support Engineer

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