Skip to main content
Answered

How do I convert leads to users in the 2.x APIs?

  • January 18, 2022
  • 1 reply
  • 114 views

Hi 👋

We're using the Intercom REST API 1.3 to track leads and their conversion to users. This integration has been in place for a few years. This week I've been extending this integration to add access to the articles, which was only introduced in API v2.1. My problem is that when I tried v2.1, I found that this API version doesn't have a way of converting leads to users. Is that at all possible with v2.1 or above?

 

Ideally I'd like to keep our integration on 1 version if possible, likely the latest version, assuming API versions will eventually be dropped

Best answer by Aparna

Hey @user2225​ !You should be able to convert a lead to a user using this API endpoint.

View original
Did this topic help you find an answer to your question?

1 reply

  • Employee
  • 328 replies
  • Answer
  • January 20, 2022

Hey @user2225​ !You should be able to convert a lead to a user using this API endpoint.


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings