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I uploaded a list of 30 users who accounts were lost in an outage - have imported the list, but just can't figure out how to trigger an email send. Each rule returns a 'zero' count. Can't tell if its going to send to all, some, any... Any ideas?

Importing the users should add a tag to those users (I think the tag name is the date and timestamp from the import). You could use this tag as the audience rule. Or is this what you already did?

Yes did that - it was just triggering the actual send we couldn't figure out. Have done so now. Just getting use to the Intercom logic. Thanks!

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