Skip to main content
Answered

How do you trigger a one-time email for an imported email list??


I uploaded a list of 30 users who accounts were lost in an outage - have imported the list, but just can't figure out how to trigger an email send. Each rule returns a 'zero' count. Can't tell if its going to send to all, some, any... Any ideas?

Best answer by Kevin Bendixen

Importing the users should add a tag to those users (I think the tag name is the date and timestamp from the import). You could use this tag as the audience rule. Or is this what you already did?

View original
Did this topic help you find an answer to your question?

2 replies

Kevin Bendixen
Top Expert ✨
Forum|alt.badge.img+5
  • Top Expert
  • 269 replies
  • Answer
  • January 28, 2022

Importing the users should add a tag to those users (I think the tag name is the date and timestamp from the import). You could use this tag as the audience rule. Or is this what you already did?


  • Author
  • New Participant
  • 3 replies
  • January 28, 2022

Yes did that - it was just triggering the actual send we couldn't figure out. Have done so now. Just getting use to the Intercom logic. Thanks!


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings