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I noticed a recent change under users when we are changing a users email address. Prior to this week or so, we would change it and then it was updated. Now, when I am updating an email address i hit enter and now receive a pop up box as per the att

  • January 15, 2021
  • 1 reply
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I noticed a recent change under users when we are changing a users email address. Prior to this week or so, we would change it and then it was updated. Now, when I am updating an email address i hit enter and now receive a pop up box as per the attached

Best answer by Roy

Hello @wendy k​ , Please note that this only works for leads not for the users.

Q - is it sending an email to this user to notify them I have changed their email address?

A - Nope, it will not send an e-mail to a user about e-mail changing.

 

Q - what does it mean by ALL CONVERSATIONS?

A - That means that all replies to the conversations created by this user will now be sent to a new e-mail address.

 

I Hope this will be helpful @wendy k​ .

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  • January 16, 2021

Hello @wendy k​ , Please note that this only works for leads not for the users.

Q - is it sending an email to this user to notify them I have changed their email address?

A - Nope, it will not send an e-mail to a user about e-mail changing.

 

Q - what does it mean by ALL CONVERSATIONS?

A - That means that all replies to the conversations created by this user will now be sent to a new e-mail address.

 

I Hope this will be helpful @wendy k​ .


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