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if we receive an email from a new user that is part of an existing company, we do not have an easy way to link them to the company.

 

I do not know how to do anything with API and it seems silly to hire a developer everytime I need a little change.

Hey @user2397​ Racheal from the support engineer team here👋 

 

You can manually add a user to an existing company by going to a user's profile page and scrolling down to the Qualification panel. Then, click on the "Company name" attribute and search for the company that you want to add the user to.


thank you, that worked!

 


hey @Racheal -- quick question related to this. Can intercom automatically attach a Company to a new User based on their email domain? 


I’d love to know this: 

Can intercom automatically attach a Company to a new User based on their email domain? 

Either out of the box or using some sort of automation?


Hi @Alex Diacre Upstart 

There isn’t a way to do this out of the box, but you could build out this functionality. You would want to subscribe to our contact.user.created Webhook in order to receive a notification that a new user was created, then you could make a call to our REST API and attach the contact to the Company.

 


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