Is it possible to assign a user to an existing company?

  • 5 December 2022
  • 3 replies

if we receive an email from a new user that is part of an existing company, we do not have an easy way to link them to the company.


I do not know how to do anything with API and it seems silly to hire a developer everytime I need a little change.

3 replies

Userlevel 4

Hey @user2397​ Racheal from the support engineer team here👋 


You can manually add a user to an existing company by going to a user's profile page and scrolling down to the Qualification panel. Then, click on the "Company name" attribute and search for the company that you want to add the user to.

thank you, that worked!


hey @Racheal -- quick question related to this. Can intercom automatically attach a Company to a new User based on their email domain?