Skip to main content
Answered

OS is unknown


Forum|alt.badge.img+1
  • Active User
  • 13 replies

Hello! I'm wondering why 60% of our users have unknown in the operating system intercom property. Any idea why this happens?

 

Thanks!

Best answer by Eric Fitz

Hey @mkt​, my advice here would be to write to our Support team about this, as they have the tools to check user records and understand what might be causing this.

View original
Did this topic help you find an answer to your question?

2 replies

Eric Fitz
Employee
Forum|alt.badge.img+5
  • Employee
  • 1630 replies
  • Answer
  • November 1, 2021

Hey @mkt​, my advice here would be to write to our Support team about this, as they have the tools to check user records and understand what might be causing this.


Forum|alt.badge.img+1
  • Author
  • Active User
  • 13 replies
  • November 1, 2021

Thanks Eric! Will do.


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings