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OS is unknown

  • 29 October 2021
  • 2 replies
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Hello! I'm wondering why 60% of our users have unknown in the operating system intercom property. Any idea why this happens?

 

Thanks!

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Best answer by Eric Fitz 1 November 2021, 12:46

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Hey @mkt​, my advice here would be to write to our Support team about this, as they have the tools to check user records and understand what might be causing this.

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Thanks Eric! Will do.

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