In our intercom test environment we have the same custom attribute “x” on both people and companies to allow us to segment our customers/companies. When i try to create the same in our production env i am able to create the attribute in people, but when i try to create it also for companies i get an error “you can not create the atrribute “x” on companies since this already exists in people?
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Same custom attribute on people and companies
Best answer by Daniel M15
Hey
At the moment, it isn’t possible to give attributes the same name, even split between people and company CDAs. This is due to the fact that updates need to be made with unique attributes listed, and having two attributes with the same name would confuse the system. My advice would be to create the company version with a prefix like “company_”.
Let me know if you have any questions about this!
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